Our security policy does not allow you to choose the password. You can only reset it and our system will automatically generate a new one according to our internal password policy (length, special signs etc.). Please see Password reset instructions to reset it by yourself or contact our Support.
In the Macrobond Analysis toolbar, go to Help and click on About. Also you can find here name of department, and license type. In the Macrobond’s Start tab, go to lower left corner. Beside the version’s number you can find here your type of license. Each Macrobond Analysis version has approx. 2-years life span before … Continue reading “How to check which version of Macrobond Analysis is installed?”
There is no special button to sign out in Macrobond Analysis. By default Macrobond can be used on one machine*. The account is locked to the first computer on which it is used. The lock can be reset if you need to move to a different machine. If you need to reset the lock, please … Continue reading “How to sign out/log off of Macrobond Analysis?”
There is no Linux version of Macrobond Analysis. Please refer to the requirements section. Macrobond Analysis is not an OS X application, it is designed to work on Windows. It is possible to run the application on a Mac, but it requires additional software and a Windows license. Since the solutions vary, we cannot provide … Continue reading “How to run Macrobond on Linux or Mac (iOS)?”
Some networks restrict allowed connections. As such, default network settings in Macrobond Analysis may not work when establishing a connection to the Macrobond servers. If this is the case, our built-in Automatic Configuration tool may help with find a working connection. It can be accessed in the toolbar, choose Configuration and go to Settings: In … Continue reading “How to use the automatic proxy configuration tool in Macrobond Analysis?”