Website Contact form

If you haven’t found the solution you are looking for, our Support team is always here to help you. You can contact them here.

Via the application or Excel add-in

This is the easiest and fastest way to get your questions answered when working in the application or Excel add-in.

How to fill in ‘Send message to support’

Please type in 'Message' field your question or what has happened. Below please type in your email address.

If after this 'Send message' button is still greyed out please select 'Save message to file', attach file to email and send it to us to support(at)

Via email

Please write to: support(at)

Via phone

General support is available under: +48 918 871 345

Operating hours:
Monday-Friday: 24 hours
Sunday: 18.00 – 24.00 CET/CEST

Individual offices

  • Sweden, Malmo
    +46 40 693 17 11
  • United States, NY
    +1 (212) 960-3243
  • United Kingdom, London
    +44 (0)20 3397 8418
  • Hong Kong
    +852 3797 2291