Versions expiration

Each of the new versions of the Macrobond Analysis desktop application can be installed directly via the Macrobond Analysis platform by clicking the yellow line which appears on the screen or by selecting Check for update on the Help menu. If you need assistance, a description of how to upgrade may be found here. You … Continue reading “Versions expiration”

How to use the automatic proxy configuration tool in Macrobond Analysis?

Some networks restrict allowed connections. As such, default network settings in Macrobond Analysis may not work when establishing a connection to the Macrobond servers. If this is the case, our built-in Automatic Configuration tool may help with find a working connection. It can be accessed in the toolbar, choose Configuration and go to Settings: In … Continue reading “How to use the automatic proxy configuration tool in Macrobond Analysis?”

How to reset/change my password?

Our security policy does not allow you to choose the password. You can only reset it and our system will automatically generate a new one according to our internal password policy (length, special signs etc.). Please see Password reset instructions to reset it by yourself or contact our Support.